ONLINE GIVING FAQs

What information is needed to set up an account?

To create an account, the following information must be entered: first and last name, address, phone number, email address and your newly created password.

Why should I set up an account?

Setting up an account allows you to store your financial information in a secure environment for future transactions. Once your account is established, your online giving history will be available to view. You can also print your online giving history.

Can I give online without an account?

Yes, you can give online without a giving account. Use the Quick Give link in the side menu bar.

What is “Scheduled Giving”?

You can choose the frequency and amount for your automatic scheduled or recurring donation to be made through your debit/credit card or bank account.

Is it secure?

All financial information you enter and store for online giving is secured. No one has access to your data.

Are there any hidden charges or fees to give online?

No. You select the dollar amount for your gift. That is the dollar amount that will be recognized as your donation. No costs or fees to the donor.

Can I use an electronic check?

Yes, but only if you have created a giving account and are logged in.

What is your refund/return policy?

While it is not the practice of non-profit organizations to return gifts once they are made, we do acknowledge instances in which a gift is made in error. Common examples include making duplicate gifts within a short time period and entering the wrong amount. For more information or to inquire about a refund, please contact us at finance@thebend.org.

More questions? Who do I talk to?

Contact the Finance Department at 281-980-8322 or finance@thebend.org and we’ll be glad to answer any questions you may have.